Shipping: OUR WAREHOUSES

We fulfil orders out of 2 warehouses - 1 in Australia (AU) and the other in the country of manufacture.


HOW DOES IT WORK?
Your order will dispatch from the warehouse with the cheapest shipping rates according to your location.
For example, our website will automatically determine that AU customers will have their order dispatched from our AU warehouse.

If a product sells out in the warehouse closest to you but is in stock in our other warehouse, you can still order the product, as long as you’re happy to accept the increased shipping delivery times.

AU customer selects a product that has sold out in the AU warehouse but is still available in the warehouse of manufacture. This customer can still place their order, but shipping cost & delivery time is increased compared to if the product was in stock in AU.

SHIPPING RATES
Australia shipping available only at the moment. For now most orders will be only $9.95 AUD for shipping but all shipment pricing is based upon weight & where you are located. Shipments may be subject to duties and taxes, which is out of our control.

UNEXPECTED DELAYS
In some instances, the delivery may take longer than the standard shipping times stated on the checkout page. External factors might cause shipping delays such as international customs processing and holidays that we cannot control. Please contact us if your package is taking too long to arrive and we will work with you to try & resolve your situation.